Safawell policy
Terms and Conditions of Sale
By using our booking platform, you agree to the following terms and conditions. We are committed to protecting your personal data and ensuring secure transactions.Safawell Portal - FZCO maintains the https://safawell.com/ Website ("Site").
United Arab Emirates is our country of domicile and we stipulate that the governing law is the local law.
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
1. Acceptance of Terms and Eligibility
By accessing or using our platform, you agree to be bound by these Terms and Conditions of Sale. If you do not accept these terms, please do not use our service.
Age Declaration (18+): By using this site and making a reservation, you declare and warrant that you are at least 18 years old (or the age of legal majority in your jurisdiction) and possess the legal capacity to enter into this contract. Safawell's services are not intended for minors.
Age Declaration (18+): By using this site and making a reservation, you declare and warrant that you are at least 18 years old (or the age of legal majority in your jurisdiction) and possess the legal capacity to enter into this contract. Safawell's services are not intended for minors.
2. Booking and Payment
All bookings made through our platform are subject to availability. The total price of your booking will be displayed before final confirmation.
Payment must be made at the time of booking via the secure payment methods provided. Visa or MasterCard debit and credit cards in AED will be accepted for payment.
The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
Cardholder must retain a copy of transaction records and https://safawell.com/ policies and rules.
Payment must be made at the time of booking via the secure payment methods provided. Visa or MasterCard debit and credit cards in AED will be accepted for payment.
The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
Cardholder must retain a copy of transaction records and https://safawell.com/ policies and rules.
3. Payment Confirmation
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
4. Cancellation Policy
Cancellation conditions vary depending on the accommodation and rate type selected. The specific cancellation terms, including any applicable fees or deadlines, are displayed before you complete your booking. Please review these carefully before confirming your reservation.
Customers are advised to review the cancellation policy for each booking at the time of purchase. Refunds, where applicable, will be made back to the payment method used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
Important: Some rates may be non-refundable. This is clearly communicated before the purchase decision is made.
Customers are advised to review the cancellation policy for each booking at the time of purchase. Refunds, where applicable, will be made back to the payment method used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
Important: Some rates may be non-refundable. This is clearly communicated before the purchase decision is made.
5. Refund Policy
Refund eligibility depends on the specific cancellation policy of each hotel booking. The applicable refund conditions are clearly displayed during the booking process and at checkout.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.
6. User Responsibilities
You are responsible for maintaining the confidentiality of your account information and all activities that occur under your account. You agree to provide accurate, current, and complete information when booking.
7. Accommodation Responsibilities
While we strive to ensure the accuracy of information on our platform, accommodations are responsible for the content they provide. We are not responsible for discrepancies between descriptions and actual services provided.
8. Limitation of Liability
Our liability is limited to the total amount paid for your booking. We are not responsible for indirect, incidental, or consequential damages.
9. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will take effect upon posting on our platform. Your continued use of the service after such modifications constitutes your acceptance of the new terms.
10. International Compliance and Sanctions (OFAC)
Safawell is committed to scrupulously respecting international laws and regulations regarding economic and commercial sanctions.
Non-Service Policy (OFAC):
Safawell will not provide any service, facilitate any transaction, or conduct any business with: Individuals, entities, or organizations listed on the sanctions lists of the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. Individuals or entities listed on the sanctions lists of the United Nations (UN), the European Union (EU), or any other applicable governmental sanctions list. Countries or territories subject to comprehensive sanctions programs or embargoes.
By using our services, you certify that you are not a person or entity subject to such sanctions and that your use of the platform does not violate any international sanctions laws.
Non-Service Policy (OFAC):
Safawell will not provide any service, facilitate any transaction, or conduct any business with: Individuals, entities, or organizations listed on the sanctions lists of the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. Individuals or entities listed on the sanctions lists of the United Nations (UN), the European Union (EU), or any other applicable governmental sanctions list. Countries or territories subject to comprehensive sanctions programs or embargoes.
By using our services, you certify that you are not a person or entity subject to such sanctions and that your use of the platform does not violate any international sanctions laws.
11. Data Protection
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
https://safawell.com/ will not pass any debit/credit card details to third parties.
https://safawell.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://safawell.com/ cannot guarantee the security of any information that is disclosed online.
https://safawell.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
12. Data Collection
We collect information you provide to us during registration, booking, and use of our services, including name, email address, phone number, and payment information.
13. Data Usage
Your data is used to process bookings, improve our services, communicate with you, and comply with legal obligations. We do not sell your personal information to third parties.
14. Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
15. Cookies and Tracking Technologies
Our site uses cookies to enhance your experience. You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Sale, our Sanctions Policy, and our Privacy Policy.